Reference

How d77 Handles Your Personal Information

Your account data, payment details and browsing activity on d77 are collected only for the purposes we describe here — nothing more.

No data sold to third partiesAccount-level access controlsJazzCash, Easypaisa & Raast payment data protectedContact us to request your data
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d77 How d77 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your data is handled, want to request a copy of what we hold, or need to correct something on your account, our support team can help. You can reach us through the channels below. For data-specific requests, email is the most direct route — include your registered phone number so we can match your request to your account.

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Email Support

Send your data request or privacy question to our support address. Include your registered phone number so we can locate your account quickly.

Live Chat

Open the chat widget on any page of d77. Our team can handle account queries, including directing privacy requests to the right team.

Account Settings

Some data corrections — like updating your phone number or email address — can be done directly inside your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take a layered approach to protecting the data tied to your d77 account. Encryption, access controls and session monitoring all run together so that no single point of failure exposes your information. Here is how each area works in practice.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit. You can manage cookie preferences through your browser settings at any time.

Account Security Measures

Login access uses OTP verification sent to your registered phone number. If we detect an unfamiliar device or location, your session is flagged and you may be asked to re-verify.

Data Retention Policy

We keep your account data for as long as your account remains active, plus any additional period required by applicable financial or legal obligations. Inactive accounts are reviewed periodically.

Requesting Changes or Deletion

You can request a copy of your data, ask us to correct inaccuracies, or request deletion where no legal hold applies. Email support with your registered number to start the process.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about how d77 handles personal data. If your question is not here, contact our support team directly.

We collect your name, email, phone number and payment wallet identifiers such as your JazzCash or Easypaisa reference. We also log device and session data for account security purposes.

We share payment data — like a Raast transaction ID — only with the payment processor needed to complete your transaction. We do not sell or share your data with advertisers.

Email our support team with your registered phone number in the subject line. We will identify your account and respond with the data we hold, subject to any legal retention obligations.

Yes. Where no legal hold applies — such as financial record-keeping requirements — we will action a deletion request. Contact support by email to start this process; include your account phone number.

Session cookies keep you logged in across pages. Analytics cookies help us see which lobby sections get used most. You can block or clear cookies through your browser settings at any time.

We retain only the minimum data required by applicable financial or legal obligations after account closure. Data not subject to those requirements is removed within a reasonable period following your request.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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