Reference

The Rules That Govern Your d77 Account

Your account on d77 operates under a defined set of terms covering access, data handling, and your rights as a user — all of which depend on local law and apply only in eligible regions.

Account TermsData & PrivacyJurisdiction RulesContact RightsPolicy Updates
d77 The Rules That Govern Your d77 Account
DATA AND ACCOUNT SECURITY

How We Handle Your Information

Your data on d77 is used to run your account, process payments, and keep the platform secure — nothing else. We do not sell your information to third parties, and we do not share it with marketing networks outside the platform.

Data Retention

We hold your account data for as long as your account is active and for a defined period after closure, as required by applicable law. You can request a summary of what we hold at any time.

Cookie Policy

We use functional and analytics cookies. Functional cookies are required for account login and wallet operations; analytics cookies can be turned off in your browser or via our cookie consent panel.

Account Security

Your account is protected by password authentication and OTP verification on login and withdrawal requests. We recommend enabling OTP for all session types, including mobile access on Android and iOS.

Your Rights

You can request access to your personal data, ask us to correct inaccurate records, or request deletion where no legal retention obligation applies. Submit these requests via email or the account settings panel.

LEGAL CONTACT PATHS

Reach Us About Your Rights

If you have a question about your rights under our terms — a data request, a clause you want clarified, or a concern about how your account information is held — our support team handles these directly. You do not need a lawyer to ask us a question; most policy queries are resolved through a straightforward exchange over our support channel.

Team online

Live Chat

Open the chat widget from any page in your account. Policy and data queries are routed to the compliance team, typically within one business day.

Email Support

Write to our support address from the email registered to your d77 account. Include your query type — data access, terms clarification, or account closure — in the subject line.

Account Settings

Some requests, including data download and account closure, can be initiated directly from your account settings panel without needing to contact support first.

What You Actually Want to Know

These are the questions we get most often about legal terms, data rights, and account policies at d77.

Access depends on local law in your region. We recommend confirming that participation is permitted where you are before opening an account. We do not make legal determinations on behalf of individual users.

Email our support team from your registered address with the subject line 'Data Access Request'. We will respond with a summary of the data held on your account within the timeframe required by applicable law.

Yes, where no legal retention obligation applies. Submit a deletion request via email or through the account settings panel. We will confirm which data can be removed and which must be retained under applicable law.

Payment method details are retained only for the period required by financial record-keeping obligations. They are not used for any purpose after your account is closed and the retention period has expired.

We publish updates on this page with a clear effective date. If you continue using your account after that date, you are accepting the revised terms. We recommend checking this page periodically, particularly after receiving a notification email.

Contact our support team first via live chat or email. If you are not satisfied with the response, you may escalate to the relevant data protection authority in your jurisdiction.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.